Refund policy

Returns

We know trying something new can be a gamble.

That’s why we offer a 30-day, no-hassle money-back guarantee. Love the chips—or get your money back.

If you’re not satisfied with your purchase, we’ll refund up to $80 of your order. To be eligible for a refund, we may ask that any unopened bags be returned to us before your refund is processed.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you experience any issues with your order within 30 days of delivery—such as damaged packaging, incorrect items, missing items, or anything that doesn’t meet your expectations—please don’t hesitate to reach out. We’re committed to making it right and ensuring you have a great experience with Vaca Chips.

To request a refund or report an issue with your order, please contact us at support@vacachips.com. We’ll get back to you as quickly as possible and work with you to find a resolution.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@vacachips.com

Thank you for supporting Vaca Chips!